Water district mainline pipes collapse
Subscribe Now December 17, 2012 at 08:20am
"DCWD has to turn off water supply in these areas to allow its crew to repair the collapsed support of its mainline pipes laid along Bankerohan Bridge (Governor Generoso Bridge) due to heavy river current," the water utility said in a press statement posted on its official Facebook account.
The water supply was cut off, starting at 1:20 a.m. Sunday.
Areas served by Line 1 of Dumoy Water Supply System particularly in Talomo, Bago Aplaya, Ulas, Bangkal, Matina, Matina Aplaya, Matina Crossing, Ma-a, Langub, Ecoland, Poblacion, Boulevard, Bajada, Agdao, Obrero, Lanang, Pampanga, Sasa up to DPWH (Department of Public Works and Highways)-Panacan, and some portions of Matina Pangi were affected by the water service interruption.
As of 6 p.m. Sunday, water supply has yet to be restored in some of these areas.
DCWD immediately conducted repair on the damage pipes, but did not issue any advisory as to when the water service would resume.
But around 2 p.m. Sunday, the water utility posted on its Facebook account that water supply have been restored in southern part of the city, particularly in Ulas, Bangkal and Matina, have started to get water.
In a phone interview, Imelda T. Magsuci, DCWD spokesperson, said their technical crew estimates to fully repair the damage by midnight, or until today, Monday, if repair works go without hitches.
"However, if there are unforeseen problems this will take two days," Magsuci said.
She said there are two groups who are doing the repair works, one from Matina and the other in Bankerohan.
"Two ends ang kinahanglan sirad-an kay aron makabomba mi ug tubig, kay kung dili siya sirad-an, dili man makabomba ug tubig kay mahulog ang tubig sa sapa," Magsuci said.
In its Facebook account, the DCWD said they are offering free-of-charge water in their office located in Bajada and pumping station in Talomo as an alternative supply of water for the affected areas.
"Kung mag water delivery man gud mi tungod sa kadako sa lugar maglisud na mi ug [identify] kung kay kinsa namo i-deliver, kay magreklamo na tung uban kay dili sila mahatagan. Unya ang tanke maghiram pa sa volunteer fire brigades," Magsuci said.
Acting general manager Edwin V. Regalado appealed to the public "for understanding and utmost consideration."
"We also apologize for the inconvenience that this repair has caused. We are doing everything that we can in order to solve this problem immediately," he said in a press statement.
The DCWD management also told customers calling its 221-9412 hotline to be patient.
"The lines are quite congested because of the many calls received by its call center agents. Rest assured, however, its agents will accommodate your concerns," the DCWD posted on its Facebook account.
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